frequently asked questions
How to Order? Simply contact our marketing staffs who will always be ready for assistance.

Company legitimation? Please download here.

Payment system? 100% irrevocable L/C at sight and/or 40% advance payment, the balance is against documents.

Sample? All sample(s) will be provided for free, delivery charge(s) are negotiable.

When to start production and how long till shipment? Right after our Bank confirms the arrival of the L/C or the advance payment. Leadtime is around 2 - 3 weeks per container dependent on the products and quantities.

What About Packaging? Packing in export standard quality wooden crates and/or hardboard carton boxes based on request.

Trial and/or Minimum Order? 1 x 20ft FCL (400 - 500m2) at 21tons, or dependent on the type of products.

Guarantee & Claim? Replacement will be done if any manufacturing defect found. We are not responsible for any defect caused by shipping or any force major condition.

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